Misunderstanding explained through a Batch Job !!

   I think root cause for most of the problems happen due to misunderstanding between two parties – whether it is between two individuals, organizations, or countries.  Why do you think two co-sisters cannot get along well whereas two sisters fight but still end up being in good terms? Simple reason is people are not ready to understand each other when they hold the title of a ‘Co sister’ whereas people have the tenacity to bury the differences after a misunderstanding in an amicable way when they hold the title of a ‘Sister’. People also confuse Miscommunication with Misunderstanding – if Misunderstanding is termed as ‘Nonveg’ then miscommunication is a mere ‘Chicken’ as Misunderstanding is a broader term. Now I would like to explain misunderstanding through an example which happens often in India. 

  Consider party Mr.ABC as remitter and parties Mr.XYZ and MR.UVW are two beneficiaries; As part of settling bills Mr.ABC owes money to both parties Mr.XYZ and Mr.UVW; Assume Mr.ABC and Mr.XYZ are neighbors whereas Mr.ABC and Mr.UVW belong to same community. NEFT (National Electronic Funds Transfer) is a common mode of payment used by people to transfer funds. Once NEFT is initiated few steps happen in the background like remitting bank preparing a Structured Financial messaging solution (SFMS) message and sending it to service center, service center forwarding same to National clearing cell, RBI ; RBI at the clearing center sorts the transactions bank wise and prepare accounting entries, bank-wise messages are then transmitted to respective banks and finally receiving bank process the remittance message received from RBI and effect the credit to the beneficiary account. Usually each bank has a batch job at set time intervals like 9am, 11am, 12pm, 1pm, 3pm and 5pm to process these transactions. Imagine at 11.15 am Mr.ABC has sent INR 42000 to party Mr.XYZ and at 11.50 am sent INR 55000 to party Mr.UVW; Now when Mr.ABC sent money to Mr.XYZ he must have sent a confirmation message informing the same and Mr.XYZ instead of keeping quiet he wants to act smart by informing party Mr.UVW; Mr.UVW is pissed off hearing this and thinks Mr.ABC is being partial to neighbors; Much to his delight at 12.05 pm Mr.UVW got money into his account too and he informs the same to Mr.XYZ; Now it is the turn of Mr.XYZ to get pissed off with Mr.ABC since he feels Mr.ABC is partial to people from his own community even though he has got his money credited into his account pretty much at the same time. But we all know that the batch job which happened at 12pm took care of both the transactions at the same time. But people do not ‘Understand’ what went in the background and started spreading hatred, now you see through a simple example of how enmity is spread in modern world? 

  People believe Ego is the biggest threat to human relationship but according to me misunderstanding is the root cause of everything; Even for the simplest of all reasons like if a person hasn’t turned up for our invite we immediately misunderstand him and in turn do the same rather than trying to ‘understand’ the reason for the person’s absence. Our understanding with charity is if we make a poor child educate then that will eradicate poverty completely for his family, but have we tried to ‘understand’ health and environment are bigger threats and that needs much more help than ever before? Education is key to success, but my understanding is Health and creating a good environment for future generation is as important as providing Education. Overall, personally I feel there is lack of ‘understanding’ on lots of aspects even amongst the literate society and hope we take measures to understand things before a decision is made.